Analyst/ Consultant - Salesforce/CRM Functional - HN/HCM

Analyst/ Consultant - Salesforce/CRM Functional - HN/HCM

Deloitte
2-5 years
Not Specified

Job Description



At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
Work you will do
This role sits within the Customer and Marketing (C&M) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.
Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. We create innovative ventures, digital platforms, and more meaningful experiences.
As part of Digital Customer Team, you will leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance our client's customer relationships with immersive experiences powered by leading digital arts. Eighty percent of the customer moments that make up their brand happen in the sales and service experience. We not only help our clients to make those memorable for their customers, but we integrate their whole business around those moments-whether it's a trip into their supply chain, logistics, and fulfilment, or advancing the customer mind-set of their employees and partners.
You'll:
. Be expert in the Digital Sales and Marketing Automation domain to provide deep understanding of the relevant Salesforce solution(s).
. Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
. Lead on the design, implementation of technology and creative business solutions for iconic brands.
. Take the lead on projects, solving some of the most exciting problems for our clients.
. Build lasting relationships with key client stakeholders and sponsors.
. Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
Enough about us, let's talk about you
If you are someone with:
. Tertiary qualification in a relevant technology, business, or marketing discipline.
. 2+ years experience in consulting and/or CRM implementation in an enterprise environment.
. Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE. Relevant Salesforce certification(s) will be a plus.
. Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
. Drive and determination to continually learn new things and develop yourself.
. A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
. Drive, tenacity, client focused and results oriented.
. An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
. Willingness to work outside of office base and most of all
. Good articulation and communication skills in English and Vietnamese.
Next Steps
So what are you waiting for Join the winning team now.
Due to the volume of applications, we regret only shortlisted candidates will be notified.

Job Details

Employment Types:

Function:

IT

About Deloitte

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ('DTTL'), its global network of member firms, and their related entities. DTTL (also referred to as 'Deloitte Global') and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.
The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the 'Deloitte Network') is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser.

Job Source : jobs.sea.deloitte.com

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