Agency Training Quality Assurance Manager

Agency Training Quality Assurance Manager

Prudential Assurance
Not Specified
Not Specified

Job Description

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.V tr ny chu trch nhim
Nng cao hiu qu hun luyn thng qua vic lp k hoch v trin khai cc hot ng gim st v nh gi cht lng o to trn cc mng sau:
Cht lng chng trnh
Cht lng ging vin
Hiu qu ca quy trnh kim sot
m bo cht lng ging vin (40% cho ZT - 20% cho AT)
  • Lp k hoch v trin khai d gi nh gi thc a (lp offline)/ hoc lp trc tuyn (online) nhm m bo cht lng ging dy ca ging vin trn cc tiu ch: ni dung bi ging ng/ so vi gio n tiu chun.
  • nh gi k nng chuyn mn (k nng hun luyn/ k nng dn ging/ k nng giao tip vi hc vin) da trn cc khung nng lc tiu chun c ra bi B phn pht trin nng lc CVHL
  • Phn hi v hng dn gip nng cao k nng hun luyn ca ging vin sau mi bui d gi
  • Phn hi v cht lng ging vin vi b phn Pht trin nng lc CVHL, cng tho lun a ra cc k hoch c th ci thin/ nng cao nng lc ging vin.
  • Theo di, n c, cp nht vic thc thi cc k hoch pht trin nng lc CVHL c thng nht gia B phn nh gi hiu qu o to v B phn Pht trin nng lc CVHL.

nh gi hiu qu ca cc chng trnh o to trong qu trnh trin khai thc t (20%)
  • Tham gia Son tho/ TTT/ St hch cc chng trnh o to theo L trnh o to ca TVV/ Qun l
  • Phn hi vi B phn thit k cc iu chnh cn thit m bo hiu qu ca ni dung chng trnh
  • D gi thc t cc chng trnh theo L trnh o to ca TVV/ Qun l v phn hi cho B phn thit k nhng im cn iu chnh cho ph hp vi hc vin/ tnh hnh thc t kinh doanh.
  • Theo di, n c, cp nht vic thc thi cc k hoch iu chnh chng trnh.

nh gi tnh kh thi v tnh hiu qu ca quy trnh t chc lp hc (10%)
  • Tham gia qu trnh son tho, sa i quy trnh hiu quy trnh vn hnh lp hc
  • Quan st vic vn hnh quy trnh trn thc t thng qua cc t kim tra nh k hoc kim tra t xut pht hin cc im cn ci thin
  • Phn hi vi CVHL cc im cha ng trong vic thc thi quy trnh lp hc
  • Phn hi vi nhm hnh chnh hun luyn (Training Operational Excellence) cc im cha hp l trong qu trnh trin khai v xut gii php
  • Theo di, n c, cp nht vic thc thi cc k hoch iu chnh quy trn
  • Tham gia cc d n theo phn cng ca Qun l trc tip hoc Trng B phn (10%)

Trnh chuyn mn:
Tt nghip i hc trong lnh vc Bo him nhn th, Kinh doanh, Lut, Qun l o to hoc Kinh t
Kinh nghim:
3-5 nm kinh nghim trong hun luyn bo him, hun luyn bn hng, qun l bn hng, nhn s hoc qun l o to.
t nht 1-2 nm v tr qun l
Kinh nghim lm vic trong ngnh BHNT/ Ti chnh l mt li th
Kin thc:
Kin thc tuyt vi v Bo him nhn th, Hot ng o to, Bn hng, Phng php ging dy
K nng:
  • K nng hun luyn ngi ln xut sc
  • K nng thuyt trnh v m phn xut sc
  • K nng giao tip tt
  • K nng phn hi/ hng dn/ khai vn
  • K nng my tnh tt (Excel, Word v Power point)

Qun l con ngi v k nng lp k hoch gii
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

Job Details

Employment Types:




Prudentialplc provides life and health insurance and asset management, with a focus on Asia and Africa. We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. We protect people's wealth, help them grow their assets, and empower them to save for their goals. The business has more than 18 million life customers in Asia and Africa.Prudential has been providing trusted financial security for 95 years and is listed on stock exchanges in London, Hong Kong, Singapore, and New York. We are proud to be included in the 2022 Bloomberg Gender Equality Index. The index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent. #BloombergGEI . Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

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