Agency Administration, Analyst

Agency Administration, Analyst

AIA Group
1-4 years
Not Specified

Job Description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
So if you believe in inspiring a better future, read on.
WE ARE LOOKING FOR .....Agency Administration, Analyst is responsible for the executing the Agency Administration Process to
ensure data accurately, correctly, and timely related to assigned channels.Report to: Senior Manager, Agency Management

Location: HCM
Function: Agency Distribution | Department: Agency Distribution Services
Role: Individual ContributorRoles & Responsibilities:

  • Check the softcopy of agent's documents, AVICAD, AML nationwide before issuing agent code.
  • Manage and execute the record process related to direct appointment, including ASA and UM star program for nationwide

  • Ensure to execute the list of promotion from servicing agent to standard agent, demotion on system related to assigned channels.
  • Collect and consolidate the life cycle information of agent related to assigned channels, including agent movement, reinstatement, appeal MOC to get approval from CAO. Then executing these lists on system related to assigned channels.
  • Communicate to agents, leaders via printing and sending letters related to assigned channels.

  • Review, verify and reconcile agent data, documents which executing in month to ensure data, documents accurately, correctly, and timely before month-end cut-off.
  • Being a key point of contact for all records queries related to assigned channels.
  • Active involving in UAT new functions, enhancing system and ensuring the delivery as scheduled.
  • Other tasks assigned by line manager.
Job requirements:
  • University

  • At least 1-year experiences in administration section

  • English


  • Curious Learner: Demonstrates curiosity and a willingness to experiment with new approaches

  • Collaborative Challenger: Seeks and provides constructive challenge

  • Determined Business Driver: take ownership and demands accountability.

Job Details

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