Account Manager

Account Manager

Kantar Health LLC
4-5 years
Not Specified

Job Description


We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary, please apply...
Job Details

Job summary:
Are you inquisitive, creative, hardworking, and driven Do you enjoy leading a team
If you are, we are looking for an Account Manager to be part our team passionate about bringing compelling levels of insights to our partners and ensuring the long-term revenue growth for Kantar Worldpanel Vietnam.
This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.
Key Role Responsibilities:
Client Partnership
  • Establish rapport with your clients to drive and grow the day-to-day relationship with them by learning and understanding their business, key objectives and challenges.
  • Work with a range of client functions from sales teams to insight teams and even board level

Client Servicing
  • Deliver and monitor contractual obligations and client satisfaction, handling issue resolutions and implementing improvements as identified
  • Handle relevant training activities for the Clients

Commercial Growth
  • Assists the Account Director/General Manager in monitoring the group's annual revenue commitments and contribute to team revenue performance by identifying areas of opportunity to develop our service further with your client and producing relevant proposals.
  • Take part on assigned projects which help driving further the expertise and business expansion of Kantar Worldpanel in Vietnam.

Insights Generation
  • With you team, ensure the production of appropriate analyses and presentations in response to briefs/requests received from clients
  • Deliver astute presentations with insights/ recommendations that sharply meet the objectives of the brief and applicable to clients business.

Team Leadership
  • Active role in mentoring and developing junior team members - sharing knowledge, encouraging a culture of learning.

Key Competencies:
  • 4-5 years of working experience in Research, Marketing or Advertising - ideally in FMCG industry
  • A curious mentality and unafraid to have a point of view
  • Strong numerical and analytical skills which can be applied in a commercial context
  • Professional and courteous in manner, dedicated to providing a good level of service and motivated to find solutions for problems
  • Articulate and credible written and verbal communication skills, being comfortable in presentation to large audiences
  • Able to cope well with time pressure and make decisions in fast paced circumstances
  • Excellent client servicing skills and enjoys establishing relationships
  • Be able to work effectively in a team environment and independently
  • Well organized with strong level of time management and the ability to effectively plan the workload for own and a small team.
  • Good command of computer skills, proficient in MS PowerPoint, Excel and Word
  • Knowledge of various statistical and analytical techniques and/or tools is an advantage
  • Demonstrates intellectual and professional integrity
  • Good networking skills and service orientation.

LocationHo Chi Minh City, Vo Van Tan StreetVietnam
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

Kantar is a data and evidence-based agency providing insights and actionable recommendations to clients, worldwide.We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets.

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