Bachelors/ Degree, Diploma/ Non Degree Tertiary, ITC/ NTC/ Vocational
10th May 2018
Senior Developers work closely with the Business Analysts (Product Owners) and receive detailed business / user requirement specifications that identify the goal of the program and use this to assist with the preparation of a functional requirements document, including context and system flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment. They analyse the business requirements and ensure that the designed solution meets these requirements. He/she meets with internal clients, Business Analyst (Product Owner) and/or designers to understand the project scope before writing the code.
Key Roles and Responsibilities:
Displays the right behaviours
Act as a corporate citizen
Act as leader in required situation
Ensures personal growth and development
Creates design for a solution/installation
Designs/develops new solution/service
Conducts software related assessments
Ensures operational software on client site
Formulates and develops relevant documentation
Ensures client satisfaction
Owns and resolves problems
Monitors and assesses information technology industry
Provides inputs and guidance to continuously improve internal tools and methods
Acts as people manager
Requirements: Education and Training and Experience
At least 3 - 5 years of experience in a professional capacity and / or a Bachelor’s degree in Computer Science, Information Systems or related field.
3 - 5 years of application development experience
Design, code and test new web, API and service applications
Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
Maintain existing software systems by identifying and correcting software defects
Create technical specifications and test plans
Your skills should include at least some of the items below:
Dimension Data Asia Pacific (DDAP), a wholly owned subsidiary of Dimension Data plc, helps clients plan, build, support, manage, improve and innovate their ICT infrastructures. It combines an expertise in network integration, security, data centre solutions, Microsoft solutions and converged communications & contact centre technologies, with advanced skills in consulting, integration, training and managed services to design ICT solutions to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases