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Call Center Support (Have normal and overnight shift)

Customer Service Executive
Posted On
6th Dec 2018
Job Ref code
Job Description
Job Description :

My Client is one of the biggest IT Consulting company in Hong Kong, they are currently extending their already massively grown team in Hong Kong and this is a great opportunity to get experience from their team.

If you are a fresh graduate, it's ok as long as you have the heart to learn new technology and be passionate about the job!

Job Description
  • Provide customer services through telephone and email
  • Perform IT helpdesk support including call handling, troubleshooting, follow-up action and coordination
  • Assist to log and escalate cases to engineers to follow up

Job Requirement
  • Diploma in Education
  • Good Problem solving, analytical, interpersonal
  • Willing to learn and good working attitude
  • Able to communicate in English and Cantonese

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