Trusting Social is an AI Fintech pioneer that's revolutionizing credit access in emerging markets. Our mission is Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy. We've assessed over 1 billion consumers across four countries, and we're on a mission to provide 100 million credit lines using the power of AI and Big Data.

How You'll Make an Impact

Two-wheeler and electric motorbike financing is one of the clearest paths to credit for underserved consumers in Vietnam, and it is a distribution network EVO does not yet own. This role builds it. You own the two-wheeler and EV vertical end-to-end — manufacturer and distributor relationships at head-office level, the dealer network beneath them, the in-dealership sales process, and the volume and portfolio quality that come out of it. You operate alongside the Key Account and regional POS leadership, split by vertical rather than by territory.

You thrive here if you think like an owner of a business unit rather than the head of a function, and you arrive with your own ambition for how large this vertical should be. You have built a dealer network before and know that signing dealers is the easy half. You are in the field often enough to know which dealerships are actually selling and which are decorating, you read early portfolio signals rather than waiting for a Risk escalation, and you are willing to cut a high-volume dealer whose book is deteriorating. You build the commercial policy and the process together, because one without the other does not survive contact with a provincial dealership.

What You'll Do

Vertical Strategy & Ownership

Own the two-wheeler and EV vertical's volume, disbursement value, and portfolio quality end-to-end — accountable for outcomes, not activity.
Define the segment strategy: which manufacturers, distributors, and dealer tiers to pursue, in what order, with what commercial model and regional rollout sequence.

Manufacturer & Distributor Partnerships

Build head-office relationships with motorbike and EV manufacturers and their distributors; negotiate national programmes, interest subvention schemes, and joint sales campaigns.
Calibrate subvention and promotion economics to partner incentives and our lending targets before committing.

Dealer Network Development

Build the retail dealer network: recruitment, contracting, training, activation, and sustained active rate.
Drive productivity per active dealer rather than headline dealer count; diagnose and fix underperforming dealers instead of replacing them.

Process & Cross-functional Design

Design the in-dealership sales and credit process with Product, Risk, and Operations — application, assessment, down-payment handling, disbursement, vehicle handover, post-disbursement checks.
Identify integration opportunities with manufacturer and distributor systems to reduce manual friction.

Portfolio Quality & Team Leadership

Monitor delinquency and fraud signals at dealer level with Risk; act on deteriorating dealers early and own the call.
Build and lead the regional team for the vertical, coordinating closely with the RSMs to avoid territory conflict with the mass POS channel.

What We're Looking For

Experience & Background

Minimum 8 years in consumer finance, vehicle financing, or a directly comparable dealer-network business, including at least 3 years leading a team.
Deep understanding of Vietnam's motorbike distribution ecosystem — manufacturers, distributors, authorized dealers, and independent shops.
Direct experience building or scaling a multi-province dealer or POS network.
Bachelor's degree or above; willingness to travel to the field regularly is essential.
Experience in the electric two-wheeler segment is a strong plus.

How You Work

You operate with a company-owner mindset: you judge a dealer or a programme by what it contributes to the business overall, not by the volume it puts on your own scoreboard.
You bring your own ambition and clear targets for the vertical, and you push the organization toward them rather than waiting for goals to be assigned.
You use AI as a real working tool — for dealer performance analysis, market mapping, and reporting — and evaluate its output critically before making calls on it.
You take initiative before being directed: when a dealer's approval rate or portfolio quality slips, you have already been to the site and have a response ready.
You connect what Risk knows, what Operations can support, and what a dealer needs at the counter, and act as the bridge that makes things move.
You are not bound by how vehicle financing has always been structured in this market when the evidence points elsewhere.

Skills & Competencies

Business Owner — Takes full accountability for the vertical's volume and portfolio outcomes; makes commercial calls without waiting for central approval when the window is open.
Relationship Manager — Builds institutional trust with manufacturers, distributors, and dealer principals; retention and network depth are tracked outcomes.
Domain Expert — Deep working knowledge of vehicle financing mechanics, subvention structures, and dealer economics; able to coach internal teams and partners.
AI Operator — Builds AI into how the team reads dealer performance and prepares partner reviews.
Strong analytical and logical reasoning; proficiency in Excel and PowerPoint.
Strong English communication skills (spoken and written — professional fluency required).
High adaptability and comfort operating in fast-paced, ambiguous environments.

What We Offer

Join Our Vibrant Team And Enjoy

Opportunity to work and learn from one of the best and brightest technology teams in Vietnam.
Be part of a winning team with exponential growth regionally, experience recruiting world-class talents.
Competitive compensation package, including 13th-month salary and performance bonuses
Comprehensive health care coverage for you and your dependents.
Generous leave policies, including annual leave, sick leave, and flexible work hours.
Convenient central district 1 office location, next to a future metro station.
Onsite lunch with multiple options, including vegetarian.
Grab for work allowance and fully equipped workstations.
Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday.
Unlimited free coffee, tea, snacks, and fruit to keep you energized
An opportunity to make a social impact by helping to democratize credit access in emerging markets.

At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We offer the runway to truly make an impact.

Learn more about us: https://trustingsocial.com | https://www.youtube.com/watchv=inAEDGvOcL8&t=29s

To Apply: Please submit your resume, along with a cover letter detailing your interest in the role and how your experience aligns with the requirements and values of Trusting Social. We look forward to reviewing your application and exploring the possibility of you joining our exceptional team.

Head of Two-Wheeler and Electric Vehicle Business (HN)