Ensure accurate demand forecasting and optimal stock availability across stores by managing centralized ordering, tracking key indicators, and coordinating with cross-functional stakeholders. Guarantee the right product reaches the right store at the right time — optimizing stock rotation, service level, and inventory costs.

1. Demand Forecasting & Planning

Develop and maintain demand forecasting models using historical sales data, market trends, promotions, and seasonality.
Lead monthly forecasting cycles and contribute to S&OP (Sales & Operations Planning) processes.
Monitor forecast accuracy and proactively take corrective actions in case of deviations.
Provide forecasting input to support category planning, promotions, and new launches.

2. Centralized Ordering & Replenishment

Execute centralized ordering according to approved replenishment plans, tailored to each store's profile and sales pattern.
Monitor top SKUs and stock status to adjust order quantities and minimize Out-of-Stock (OOS) risks.
Manage promotional stock efficiently, coordinating closely with Merchandising and VM and stores.
Handle exceptional purchase orders and resolve system issues, parameter mismatches, or abnormal order flows.

3. Inventory Monitoring & Supplier Follow-up

Track and analyze key inventory KPIs: DOH, service level, detention rate, negative stock, slow-moving stock.
Liaise with suppliers to resolve delivery issues such as incorrect quantities, missed shipments, or invoice issues.
Follow up on stock aging and define action plans to reduce slow-moving or excess inventory.
Support inventory optimization initiatives to balance availability and cost efficiency.

4. Cross-functional Coordination

Align closely with Merchandising, Commercial, and Store Operations teams on replenishment strategy and execution.
Coordinate stock flow with other teams to ensure timely and complete deliveries to stores.
Act as the key point of contact for Category Heads and store on availability and stock-related issues.
Identify opportunities to improve processes, automation, and data accuracy within demand planning and replenishment.

Qualification & experience:

Bachelor's degree in Supply Chain, Business, or related fields.
Experience: 3–6 years in Demand Planning / Supply Chain roles, preferably in Retail or Non food business.

Functional skill:

Demand planning & replenishment control
Inventory management
Data analysis & forecasting

Other skills:

Communication and coordination
Problem-solving
Time management
Attitude: Proactive, detail-oriented, flexible, able to work under pressure

Benifits:

Competitive salary (negotiable), KPI bonuses, and annual salary review according to company policy
Full insurance coverage as per Vietnamese law from the first month
Health care package for you and your family
15 days annual leave, plus shopping vouchers and gifts on holidays and Tet
Training and guidance in retail operations
Opportunity to work in one of the hottest retail groups in Vietnam
Company-provided laptop and support for parking

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