This position is responsible for general consultancy on technical learning content and programs that drive skills enhancement across NAB's technology workforce. This role will collaborate with cross-functional teams to propose end-to-end program management, systems administration, and learning delivery excellence.

Key Accountabilities

Collaborate with subject matter experts to develop technical learning solutions that address identified skill gaps and support NAB's capability development.
Oversee the administration, configuration, and optimisation of learning management systems and related platforms to ensure effective content delivery and learner experience.
Lead end-to-end program management for training initiatives, including needs analysis, design, development, delivery coordination, and evaluation.
Collaborate with the Head of Technical Development Advisory and senior stakeholders to align learning initiatives with strategic priorities and transformation objectives.
Implement and monitor quality assurance processes to maintain high standards across all learning content and delivery.
Develop and report on key performance metrics, learning analytics, and program effectiveness to drive continuous improvement.
Coordinate with regional and global teams to ensure consistent learning experiences across multiple locations.

Essential Capabilities

Strategic Learning Design: Advising learning framework & strategies and curricula aligned with organisational technology strategy and capability frameworks.
Program Management: Overseeing end-to-end program delivery, including planning, execution, stakeholder management, and continuous improvement.
Systems Management: Administering and optimising learning management systems (LMS), learning platforms, and associated educational technologies to ensure seamless delivery and tracking.
Content Development: Proposing high-quality learning framework across multiple formats (e-learning, instructor-led, blended, microlearning) that cater to diverse learning styles.
Vendor & Stakeholder Management: Collaborating with external training providers, technology vendors, and internal stakeholders to deliver integrated learning framework solutions.
Assessment & Analytics: Implementing robust evaluation frameworks and leveraging learning analytics to measure program effectiveness, learner outcomes, and ROI.
Compliance & Quality Assurance: Ensuring all learning framework and programs comply with relevant regulations and standards.

Other Capabilities (Key Skills)

Proficiency in advising adult learning framework principles.
Strong program and project management capabilities.
Proficiency in advising learning technologies, authoring tools (e.g., Articulate, Adobe Captivate), and LMS platforms.
Data analysis and reporting capabilities using tools such as Power BI.
Ability to advise complex technical concepts into accessible learning framework Understanding of modern engineering practices (Agile, DevOps, Cloud, CI/CD).

Experience

Extensive background in designing and implementing learning framework strategies
Familiarity with current trends and technologies in technical learning and development.
Deep understanding of varied delivery methodologies
Proven experience in learning content design and development within a technology or corporate environment (5+ years).
Demonstrated track record in program management and delivery of large-scale learning initiatives.
Experience administering and optimising learning management systems and educational technology platforms.
Background in working with technical subject matter experts and translating technical content into effective learning experiences.
Familiarity with modern software development practices, cloud technologies, and enterprise IT environments.
Understanding of regulated environments and compliance requirements.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

Manager, Technical Development Advisory