Technical Consulting, Cross-Functional Coordination, Experience with test automation platforms, Familiarity with Postman, Exposure to Gainsight, Familiarity with CI CD pipelines, Technical Onboarding

Apis, Automation Solutions, Solution Consulting, Integrations, Chatbot, Customer Success Engineering, CCaaS, CX Technologies, Ai, solutions engineering, CPaaS, Technical Account Management, Contact Centre Platforms, Conversational AI, Voicebot, Telecom

saml 2.0 , Saas, Programming Languages, Software Development Lifecycle, Oauth, Paas, HTTP request methods, cloud-based services, Consuming APIs, OpenID Connect

solution architecture, Apis, SaaS products, Documentation, project management, technical project consulting

Jira, zendesk, basic understanding of programming