VINFAST is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team consists of passionate professionals driven by a shared vision of creating a greener and more sustainable future through innovation, technology, and excellence.

Responsible for first analyzing and leading triaging of ADAS defect reports (bugs) from multiple sources (including internal and customer-facing issues) into Supplier and VinFast system team.
Coordinator Issue from Suppliers and VinFast system teams, VinFast Program teams to build a roadmap for software issues resolution
Own, maintain, develop, and improve the defect management process.
Ensure that the information provided in defects is complete, up-to-date, and follows the defect management process
Collect the requirements on defect management tools and facilitate their development and extension by the internal and external service providers.
Actively monitor incoming defects and rate the severity of the defects Identify and provide metrics/statistics to measure the arrivals and resolution of defects.
Work with internal and external team to ensure that defects have clear ownership and that the next steps are clearly defined
Support Program quality gates meetings for Software issues
Develop bug trend reports on a per-component and per-release basis
Provide visibility into the latest ticket status and highlight items that appear to have stalled
Develop weekly software issues status reports and trending reports
Identify and implement process & tool improvements to improve software issue resolution times
Owner for topic of diagnostic, FOTA and secure CAN.

Requirements

Minimum 3 years of experiencein Software Quality, Software Integration, Defect Management, Validation, System Engineering, or a similar role within the automotive, embedded systems, or software industry.
Solid understanding of the Software Development Lifecycle (SDLC), software integration, validation, and defect management processes.
Hands-on experience with defect tracking and project management tools such as Jira, Bugzilla, Polarion, Azure DevOps, or equivalent platforms.
Good understanding of automotive software architecture and embedded systems.
Experience working with vehicle communication protocols such as CAN, CAN FD, Ethernet, UDS diagnostics, or related automotive communication technologies.
Familiarity with ECU software, Diagnostic, FOTA, Secure CAN, or other automotive software domains.
Experience coordinating technical issues across multiple stakeholders, including suppliers, software development teams, validation teams, and program management.
Strong analytical skills with the ability to perform defect triage, prioritize issues based on technical and business impact, and drive issue resolution.
Experience defining, improving, or optimizing defect management processes and reporting metrics is highly preferred.
Excellent communication, stakeholder management, and cross-functional coordination skills.
Ability to work independently in a fast-paced, global engineering environment with strong ownership and problem-solving capabilities.
Good written and spoken English communication skills.

Benefits

Competitive salary Premium healthcare package, including PVI insurance & annual health check-ups
13th-month salary & performance bonuses to reward your contributions
Enjoy preferential pricing for services within the Vingroup ecosystem including Vinmec, Vinpearl, and Vinschool...
Opportunity to collaborate with and learn from industry-leading professionals in the automotive domain

Work Location: Vincom Dong Khoi, Ho Chi Minh City

With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking Apply, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy (Policy) posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/ , you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protection.

To all recruitment agencies : VinFast does not accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.

ADAS Issue Management Engineer