About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity.

Job Description : Operations Intern (Supply Chain & Inventory Operations)

About The Role

As an Operations Intern – Supply Chain & Inventory Operations, you will support critical day-to-day operations that ensure product availability, inventory accuracy, and on-time order fulfillment across e-commerce channels.

This role provides hands-on exposure to purchase order management, inbound and outbound operations, and inventory synchronization, giving interns a practical understanding of how operational accuracy directly impacts sales continuity, cost control, and customer experience at scale.

What You'll Do

Support the creation and maintenance of Purchase Orders (POs) to ensure timely and accurate procurement planning
Track inbound shipment progress and coordinate with internal teams to ensure on-time inventory receiving
Support the processing and reconciliation of offline orders, ensuring data consistency across systems
Monitor outbound fulfillment performance and track SLA compliance for order dispatch and delivery
Assist in inventory synchronization across systems to maintain data accuracy and prevent stock discrepancies
Prepare operational tracking reports to support daily and weekly performance monitoring
Escalate inventory or fulfillment risks such as delays, mismatches, or system inconsistencies with clear documentation

What You Will Learn

Fundamentals of supply chain and inventory operations in a large-scale e-commerce environment
How operational accuracy affects sales performance, cost, and customer satisfaction
Exposure to cross-functional coordination with Supply Chain, Warehouse, Finance, and Platform teams
Hands-on experience with operational systems, data tracking, and reporting
Problem-solving and risk identification in real operational scenarios

Scope/Portfolio** based on business requirements

Multicategory (FMCG/ EL/Fashion)
# of assortment >1000

Internship Benefits & Support

Paid internship with monthly allowance
Social insurance coverage in accordance with local regulations
Structured onboarding and on-the-job training with clear guidance and SOPs
Hands-on exposure to real operational systems, data, and live cases
Support from experienced team members and direct mentorship
Professional working environment within a large-scale e-commerce organization

Requirements

Final-year student or fresh graduate in Business, Supply Chain, Operations, Data, or related fields
Strong attention to detail and structured thinking
Willingness to work with operational data and repetitive workflows
Proactive mindset and ability to follow processes with high accuracy
Proficient in Excel/Google Sheets is a plus

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

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Operations Intern

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