Description

Job Summary :

We are looking for an experienced Business Analyst with 610 years of overall experience, including a minimum of 5+ years working as a Business Analyst in the General Insurance domain.

The ideal candidate should possess strong domain expertise across insurance business processes and demonstrate the ability to collaborate effectively with business stakeholders, product teams, and technology teams to deliver high-quality business solutions.

The role requires strong analytical, stakeholder management, and Agile delivery capabilities, along with hands-on experience in requirement gathering, process modelling, and backlog management.

Key Responsibilities

Business Analysis & Requirement Gathering :

Engage with business stakeholders, Product Owners, Product Managers, Architects, and IT teams to understand business needs and objectives.
Elicit, analyze, document, and validate business and functional requirements using structured analysis techniques.
Facilitate workshops, requirement gathering sessions, and stakeholder discussions to achieve consensus across teams.
Translate business requirements into clear Epics, Features, User Stories, acceptance criteria, and functional specifications.

Insurance Domain Expertise

Work across core General Insurance functions including :

Quote & Buy
Sales & Distribution
Policy Administration
Underwriting
Claims Management
Payments & Collections
Output/Input Management
Access Management Systems
Support business transformation and process improvement initiatives within insurance platforms and operations.

Agile Delivery & Sprint Support

Contribute to Sprint 0 and early-stage project setup activities including scope definition, backlog creation, and requirement prioritization.
Collaborate closely with Agile delivery teams during sprint planning, grooming, testing, and release activities.
Ensure requirements are well-defined and development teams are aligned on expected business outcomes.
Drive early testing readiness by defining functional test scenarios, business rules, and data requirements.

Process Modelling & Documentation

Create detailed process flows, BPMN diagrams, use cases, and data models using industry-standard modelling techniques.
Maintain project documentation and requirement traceability using tools such as Jira and Confluence.
Support solution validation, UAT coordination, and change management activities.

Stakeholder & Delivery Management

Build and maintain strong relationships with business and technical stakeholders across all levels.
Influence decision-making through effective communication, collaboration, and problem-solving.
Work independently with minimal supervision while managing multiple priorities in a fast-paced Agile environment.

Required Skills & Experience

6 to 10 years of overall experience with at least 5+ years as a Business Analyst.
Strong experience in the General Insurance domain.
Expertise across insurance processes such as Policy Administration, Claims, Underwriting, Quote & Buy, and Payments.
Hands-on experience with Agile methodologies and Scrum delivery models.
Strong experience creating and managing Epics, User Stories, and Backlogs using Jira and Confluence.
Experience with BPMN, process modelling, and data modelling techniques.
Excellent stakeholder management, facilitation, and communication skills.
Strong analytical thinking and problem-solving capabilities.
Ability to work independently and manage priorities effectively.

Preferred Qualifications

Experience in the Commercial Motor Trade insurance domain.
Hands-on experience with Guidewire systems.
Understanding of Data Governance and Data Management concepts.
Exposure to digital transformation initiatives within insurance organizations.
Relevant certifications such as CBAP, Agile BA, or Scrum-related certifications are an advantage

(ref:hirist.tech)

GyanSys - Senior Business Analyst - Insurance Domain