Key Responsibilities

1. Sales Strategy & Business Development

Develop and execute country sales strategy aligned with regional and global objectives.
Identify new business opportunities across Air Freight, Ocean Freight, Contract Logistics, and Multimodal solutions.
Expand the customer portfolio with a focus on strategic verticals (e.g., retail, technology, industrial, healthcare).
Conduct market research to understand competitive landscape, pricing trends, and customer needs.

2. Customer Relationship Management

Build and maintain strong relationships with key clients, including global and regional accounts.
Lead highvalue negotiations, bids, and RFQ/RFP processes.
Ensure exceptional customer experience through proactive engagement and issue resolution.

3. Sales Team Leadership

Lead, coach, and develop the country sales team to achieve individual and team targets.
Set KPIs, monitor performance, and drive a highperformance sales culture.
Provide ongoing training on products, pricing, valueselling, and industry developments.

4. Financial & Commercial Management

Own the country sales budget, revenue goals, and gross profit delivery.
Ensure profitable business acquisition through disciplined pricing and margin management.
Coordinate closely with finance and operations to validate costing, feasibility, and risk assessments.

5. CrossFunctional Collaboration

Work with operations, customer service, and product teams to ensure smooth onboarding and retention of accounts.
Collaborate with regional product heads to align on capacity, service levels, and pricing strategies.
Support digital product adoption and customer-facing technology initiatives.

6. Reporting & Analytics

Track sales performance using CRM tools and prepare monthly/quarterly business reviews.
Provide accurate sales forecasts and pipeline visibility to senior management.
Analyze sales metrics to identify gaps, risks, and opportunities.

Qualifications & Requirements

Education & Experience

Bachelor's degree in Business, Logistics, Supply Chain, or related field.
8–12+ years of experience in freight forwarding sales, including leadership responsibilities.
Proven track record in selling Air/Ocean freight and integrated logistics solutions.

Skills & Competencies

Preferred

Experience in APAC markets or multinational logistics companies.
Existing network of global and regional freight forwarding customers, especially in High Tech, Semiconductors, Electronics and Aerospace verticals on Transpacific and Intra-Asia lanes.
Knowledge of ecommerce logistics or digital supply chain solutions

Country Freight Forwarding Sales Manager (Vietnam)