[HCMC - Fulltime]

222 Pasteur, Xuan Hoa Ward, HCMC
Mail: [HIDDEN TEXT]

JOB DESCRIPTION:

DatVietMEDIA is looking for an Account Supervisor (Influencer Marketing) to lead client relationships, drive business opportunities, and manage the end-to-end execution of Influencer Marketing campaigns. This role works closely with clients, influencers, partners, and internal teams to develop effective campaign solutions, achieve agreed KPIs, and deliver high-quality service throughout the partnership journey.

1. Business Development (40%)

Develop and execute plans to identify, approach, and acquire new clients with budgets for Influencer Marketing services.
Explore and develop business opportunities from both existing and potential clients.
Take ownership of the overall client experience throughout the partnership journey, from initial prospecting and client approach to solution presentation, commercial negotiation, campaign execution, and post-campaign reporting.
Build strong relationships with clients and identify opportunities to grow and expand business partnerships.

2. Account Management & Campaign Execution (40%)

Receive and understand client briefs and requirements.
Work closely with internal teams to develop, propose, and present strategic campaign solutions, as well as overall plans and detailed execution plans, including:
KOL, Influencer, and Social Media Community selection strategies.
Content distribution plans and projected communication results across social media platforms such as Facebook, TikTok, Instagram, and YouTube.
Content recommendations and directions for Influencer Marketing campaigns.
Develop overall campaign plans and manage the detailed execution of agreed services and deliverables.
Coordinate with internal teams to ensure Partners deliver agreed activities and meet campaign requirements and timelines.
Proactively propose alternative Partners or solutions to address unexpected issues arising during campaign execution.
Monitor campaign performance and prepare performance reports to ensure campaign results meet client objectives.
Provide clients with regular campaign status updates and performance reports.
Manage client communications and ensure timely updates on campaign progress, deliverables, and key developments.

3. Paperwork Management (5%)

Monitor and ensure all campaign-related documentation is complete, accurate, and properly processed.
Track and update client payment status and coordinate with relevant internal teams to ensure timely payment follow-up.

4. Client Relationship Management (5%)

Develop and implement client servicing approaches to build and maintain strong, long-term relationships.
Identify opportunities to maximize collaboration between Brands, DatVietMEDIA, and Partners.
Strengthen client partnerships and contribute to long-term business growth.

5. Other Responsibilities (10%)

Perform other duties and projects related to the above responsibilities as assigned by the direct supervisor.

REQUIREMENTS:

Bachelor's degree in marketing (Digital Marketing is a plus), Business Administration, Economics, Public Relations, or related fields.
More than 3 years of experience in Media, Marketing, Communications, or Advertising.
At least 2 years of experience in a similar Account Management or Client Service role.
Proven experience in client servicing and managing marketing campaigns or projects.
Previous experience working at a Social Agency, Influencer Marketing Agency, Digital Agency, or Advertising Agency is preferred.
Good understanding of the Media, Advertising, and Influencer Marketing industries.
Strong communication, negotiation, presentation, and client management skills.
Experience in managing, mentoring, and developing team members, with the ability to motivate and inspire team performance.
Proficient in Microsoft Office and able to quickly learn and use technology systems supporting work activities, such as an Influencer Management Dashboard.
Good understanding of social media platforms, including Facebook, TikTok, Instagram, and YouTube, is an advantage.
Good command of English in all four skills: listening, speaking, reading, and writing.
Ability to work effectively under pressure in a fast-paced and constantly changing environment while managing multiple deadlines.
Proactive, energetic, detail-oriented, resourceful, and highly responsible.
Strong communication and collaboration skills when working with clients, partners, internal teams, business units, and stakeholders across the Group.
Strong independent thinking, logical reasoning, analytical, problem-solving, and teamwork skills.
Honest, dedicated, resilient, and results oriented.
Passionate about the entertainment, media, and communications industries.

BENEFITS:

Insurance based on 100% of Gross salary.
Working hours: Monday to Friday, 8:30 AM – 5:30 PM (1-hour lunch break).
14 annual leave days.
Provided with working equipment.
Parking area available.
Year-end PMP bonus (depending on company performance & individual KPIs).
Annual health check-up.
Internal activities and employee engagement programs.

Account Supervisor (Influencer Marketing)

Influencer Management Executive, Influencer Marketing