Solution Design, Sdlc, JIRA, It Operations, Agile Methodologies, Application Support, Automation, Servicenow, Risk Management, Documentation, ITSM tools, Monitoring Strategies, Performance Optimization, Root Cause Analysis

Service Delivery, Team Management, Leadership, Problem-solving, Cost Control, Communication, Strategic Planning, Operational Performance Metrics

Oracle Hcm, HR Information Systems, Knowledge Management, Helpdesk automation, Continuous Improvement

Uipath, Application Management Services, Automation Anywhere, Power Automate, Blue Prism, Itil, Program Project Management, Release and deployment management

Scrum, Agile, Request Management, Itil, Financial Reporting, Process Automation